1. Agreement to Terms

By accessing or using Eight Flowers’ website (the “Site”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Flower Availability and Substitution

While we strive to provide the exact flowers as shown on our website, flower availability may vary based on seasonal and regional factors. Eight Flowers reserves the right to substitute flowers of equal or greater value without prior notice.

3. Order Acceptance and Confirmation

All orders placed through our website are subject to acceptance. Upon placing an order, you will receive an email confirmation with the details of your purchase. This confirmation does not signify acceptance of your order; it confirms that we have received your order request. Acceptance of your order and the formation of the contract will occur upon dispatch of the products to you.

4. Delivery

Delivery times are estimated and may vary based on factors such as location and external circumstances. While we make every effort to deliver within the specified time frame, we cannot guarantee specific delivery times.

5. Cancellations and Modifications

Cancellations or modifications to orders must be made within a reasonable time frame before the scheduled delivery date. Eight Flowers reserves the right to deny cancellations or modifications if the order is already in the process of preparation or delivery.

6. Pricing and Payment

All prices on the website are in United Arab Emirates Dirhams and are subject to change without notice. Payment is required at the time of placing the order. We accept credit card, debit card or cash on delivery.

7. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. In the case of a product arriving in unsatisfactory condition, please contact our customer service within the same day of delivery, and we will work to provide a suitable resolution, which may include a refund or replacement.

8. Intellectual Property

All content on this website, including images, text, graphics, logos, and designs, is the property of Eight Flowers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this site without our express written permission.

9. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or in connection with these terms will be subject to the exclusive jurisdiction of the courts in the United Arab Emirates.

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Eight Flowers reserves the right to update or modify these terms at any time without prior notice.